Privacy Policy

Effective Date: May 12, 2025

At Platinum Pro Medical Services (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, and any other identifying details submitted through contact forms or appointment requests.
Health Information: Any medical details you choose to share with us via forms or consultation requests.
Technical Information: IP address, browser type, device information, and browsing activity through cookies and analytics tools.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries and schedule appointments
To provide and improve our medical services
To send newsletters, health updates, or marketing communications (only if you opt-in)
To analyze website performance and enhance user experience
To comply with legal obligations and ensure patient safety

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information in the following cases:

With authorized personnel within our medical team for treatment and care
With service providers who help us operate our website (under confidentiality agreements)
As required by law or to protect our rights, safety, or property

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure.

5. Cookies and Tracking Technologies

We use cookies and similar tools to improve your browsing experience and track usage patterns. You can disable cookies through your browser settings at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent where applicable
File a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Platinum Pro Medical Services
Suite 101, Real Equity Professional Suites, 218 Mountain View Ave, KGN 6
Email: support@platinumpromedical.com Phone: 876-715-4600 / 876-332-7106